The UK’s National Chemical Emergency Centre (NCEC) has provided 24 hour chemical emergency telephone response services for more than 40 years. Its clients include 50% of the world’s top 100 chemical companies, major oil corporations and fire services around the globe.
This makes the NCEC one of the most experienced teams in the world in understanding the requirements of the chemical industry and emergency services.
Chemical emergency helpline services support four business objectives
To protect People, Environment, Assets and Reputation (PEAR) from the effects of an incident
To reduce the scale and cost of incidents and prevent operational disruption
To comply with international regulations demanding telephone emergency response
To demonstrate commitments to Corporate Social Responsibility (CSR) and Responsible Care
The National Chemical Emergency Centre (NCEC) is the most effective emergency response provider for the delivery of these core requirements.
NCEC – The World’s Leading 24/7 Chemical Emergency Response Centre
Chemical Emergency Response Services
NCEC is staffed by a team of emergency responders who have received extensive training in chemical health and safety, emergency response and communication skills. NCEC’s emergency responders are supported by their tried-and-tested telephone infrastructure and operational plans, an array of information databases (including a library of over 7 million material safety data sheets (MSDS)) and their Chemdata® software.
NCEC’s high-quality service is available to private-sector clients worldwide, thanks to their sophisticated real-time translation service. By providing you with unparalleled support and advice, NCEC can help you prepare for and deal with chemical accidents. This helps to protect people, property and the environment, reducing lost working time and, in many cases, limiting the impact of an incident.
NCEC offers international customers the following Emergency Response products and services:
Provides 24-hour, global, multilingual, emergency chemical advice about your products
Provides 24-hour advice for marine chemical incidents
The most reliable interactive database of over 53,000 substances and more than 157,000 different chemical names, including pure and trade-name chemicals
Chemical Emergency Response Service (CERS)
Supports companies which are either transporting, storing or using third party chemicals
How we can help your organisation with wider incident support
Global database of chemical spill responders
Do you need one of the below services?
- Guidance on overseas emergency telephone number regulations
- An international 24 hour chemical emergency response helpline service
- An emergency telephone number for use on lithium battery handling labels
- Advice and practical assistance to comply with the requirement to include national Poison Centre emergency telephone numbers on REACH-compliant Safety Data Sheets
- A chemical hazards database designed for emergency response
- Hazmat 1st Response Training
- International incident notification support